Complaints Procedure

Complaints Procedure

Purpose of Complaints Procedure

  • To provide a fair, consistent and equitable mechanism for processing complaints by parents/guardians or students (who have reached the age of 18 years) against teachers.
  • To do so in a manner that affords all concerned full rights in accordance with natural justice.
  • To outline the procedures which should be followed by all – employer, employees and their representatives – in the event of complaints being made against teachers.

Complaints Procedure